Sephora

Stores & Services
Find a Sephora

Happening at Sephora

View all

Services

From makeovers to personalized skincare consultations

Free Classes

Get inspired, play with products & learn new skills

Community

Community

Community Home

Ask questions, join challenges, and get recommendations from people like you

Groups

Discover topics tailored to your beauty interests

Gallery

Add your photos and get inspired by fellow beauty lovers

close
Sign In
Sign Out
Close

Shop

Close
Start a Conversation
Upload to Gallery
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Post in Customer Support
|
ather
ICON IV Rouge
‎11-15-2018 09:56 AM
‎11-15-2018 09:56 AM

Missing Link

I was shopping on sephora on a computer and tried to look at the brands and it is saying that the link is missing. Not sure if the site is being updated. 

0
Reply
3 Replies
RebeccaBT
ALUM II Insider
‎11-15-2018 10:05 AM
‎11-15-2018 10:05 AM

Re: Missing Link

Hi @ather,

 

I am sorry to hear that. I recommend the following troubleshooting ideas:

 

1. Clear Cookies and Cache

2. Open in a different browser

 

If this does not solve the issue, please feel free to send me or another MOD a PM so we can further assist you. Thank you! 

 

Best,

Rebecca

0
Reply
2 Replies
ather
ICON IV Rouge
‎11-15-2018 12:55 PM
‎11-15-2018 12:55 PM

Re: Missing Link

@RebeccaBT Clearing my cookies worked thank you!

0
Reply
1 Reply
RebeccaBT
ALUM II Insider
‎11-15-2018 01:05 PM
‎11-15-2018 01:05 PM

Re: Missing Link

Hi @ather,

 

I am so happy to hear that! Enjoy browsing the website.

 

Best,

Rebecca

0
Reply
1 Reply
Conversation Stats
  • 3 replies
  • ‎11-15-2018 09:56 AM
  • 160 views
  • 0 Hearts Given
  • 2 Contributors