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Post in Customer Support
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Missing Item

Hi.

I placed an order on 11/10 and it was shipped on 11/20. I received the box today and one of the items is missing despite it being on the invoice paper that was in the box. What should I do? Thanks!

Re: Missing Item

Hi @Coeuret I'm sorry to hear that your order was missing an item. I see that you called and have been assisted with this. 

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