Missing Item

[NSSin]

Hello,

I just received my order. I order the Sephora B.Y.O.B set for eyebrows and the retractable eyebrow brush is missing. I would like a return or replacement or am I suppose to choose a colour? 

[LaurieBT]

Hi @NSSin,

My apologies! You're supposed to choose your shade then add the entire set to your basket. I'm happy to assist you with this and I'll send you a message shortly.

Warm regards,

Laurie  

[NSSin]

Thank you so much. That is so strange because I was sure I had added the Ebony shade. Thank you and can you please send the Ebony shade.

[LaurieBT]

Of course, @NSSin! I'll send you a message to follow up in just a moment. 

Best,

Laurie