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Post in Customer Support
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Missing Item in Package

I placed an order on Sunday 10/28 and it arrived this Tuesday, 10/30. However, one of the items I had ordered was not in the box.

 

The order number is  and the item missing was the KEVYN AUCOIN The Eyelash Curler.

 

If I could get a refund or a replacement, I would much appreciate it. This has never happened with a package from Sephora before so I'm not sure how to go about resolving this.

Re: Missing Item in Package

Hi @beautylvr93,

 

We don't recommend publicly posting personal information such as order numbers so I had to edit your post. I'll send you a private message to assist you. 

 

-Mali 

 

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