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Post in Customer Support

Missing Item in January 2019 Play Box

I just received my January 2019 Sephora Play Box today and the info. sheet says it’s supposed to include a Laneige Water Sleeping Mask, but it was not in the box!!  Of all the items this month, this was the one I’m most excited about, but now I feel so disappointed!!! 

Re: Missing Item in January 2019 Play Box

Hi @mzgracie53,

 

I'm sorry to hear this item was missing from your January PLAY! box! I'm going to send you a PM to assist you further.

 

Always,

Danee

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