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Post in Customer Support
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Missing Item from Order

Hi, I received a shipment today and one of the two items I ordered was not included in the box, even though it is listed on the invoice. Is it possibly coming in a second shipment or was it omitted by mistake?

Re: Missing Item from Order

Hi @Mikkim78,

 

I'm sorry to hear that! Can you please send me a private message confirming your order number and the name of the missing item? I'll be happy to help. 🙂

 

Best regards,

Laurie

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