Sephora

Stores & Services
Find a Sephora

Happening at Sephora

View all

Services

From makeovers to personalized skincare consultations

Free Classes

Get inspired, play with products & learn new skills

Community

Community

Community Home

Ask questions, join challenges, and get recommendations from people like you

Groups

Discover topics tailored to your beauty interests

Gallery

Add your photos and get inspired by fellow beauty lovers

close
Sign In
Sign Out
Close

Shop

Close
Start a Conversation
Upload to Gallery
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Post in Customer Support
dollyparts
NEWCOMER V Rouge
‎12-10-2017 09:45 AM
‎12-10-2017 09:45 AM

Missing Insider Points.

I just attempted to make a purchase and added a 500 point reward to my cart.  I have the flash shipping option, I got an error saying I did not belong to any shipping group.  I closed out my browser and tried to repurchase, it said my cart was empty and my points were gone but when I checked my orders, the order did not go through.  How do I fix this? Was it a glitch. I had over 1000 points, now it says I only have 598.

0
Reply
Conversation Stats
  • 0 replies
  • ‎12-10-2017 09:45 AM
  • 130 views
  • 0 Hearts Given
  • 1 Contributors