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Post in Customer Support
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Missing Free samples from my order

I am missing the 2 free samples from my order that I wanted to try. 😞 

 

Samples-Dior Capture Totale Firming & Wrinkle-Correcting Cream

ITEM 265139 

 

Samples-Chanel Coco Mademoiselle Eau De Parfum

ITEM 25827086

Re: Missing Free samples from my order

@Vazquez23 I'm not able to reply to your PM, as they are not enabled on your side. You can adjust your account settings (the gear icon) on a desktop or mobile web browser.

Re: Missing Free samples from my order

I think I fixed it

Re: Missing Free samples from my order

@Vazquez23 I'm sorry to hear that!  It looks like your private messages are currently turned off. Please send me a private message with your order number or you can contact us by phone at 1-877-737-4672 or through our live chat for assistance> https://www.sephora.com/beauty/customer-service
 

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