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Post in Customer Support
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teelee8
NEWCOMER I Insider
‎02-23-2025 08:21 AM
‎02-23-2025 08:21 AM

Misleading Advertised Prices

Why do prices change significantly after logging in? This is misleading, frustrating and feels like a scam.

I took a pictures of this experience and of original price for Elemis starter kit at $59. When I was ready to purchase, I logged in. 

At checkout the price had jumped from $59 to $80. What gives? This is not ok. 

I canceled my cart. Why do this?

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keelybt
MOD Rouge
‎02-23-2025 09:29 AM
‎02-23-2025 09:29 AM

Re: Misleading Advertised Prices

@teelee8 The prices should be the same unless you are switching from our US to our Canadian site when you sign in. 

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  • 1 reply
  • ‎02-23-2025 08:21 AM
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  • 2 Contributors