Sephora

Stores & Services
Find a Sephora

Happening at Sephora

View all

Services

From makeovers to personalized skincare consultations

Free Classes

Get inspired, play with products & learn new skills

cancel
Showing results for 
Search instead for 
Did you mean: 
Post in Customer Support
|
AnonymousInsider

Misc Samples

Is anyone else not receiving the samples they choose during checkout? This is the second time in a row this happened!

yes same here some times I don't even get a sample

yes same here some times I don't even get a sample

RE: Misc Samples

I havenโ€™t received the samples I have chosen for the past several orders.Sometimes there are only two. Not sure why they bother to have us choose anymore. I know itโ€™s stated that they can be substituted with others, just odd that itโ€™s always a substitute lately.

RE: Misc Samples

Iโ€™ve had this problem for the past few months. Very irritating. I have said something about it a few times but nothing happens. Why let us pick our samples if we arenโ€™t even going to get what we picked!?

RE: Misc Samples

Yes.. same here
Conversation Stats
  • 4 replies
  • 257 views
  • 9 Hearts Given
  • 5 Contributors