Mini milk bronzer stick not rolling up

[JodyLorraine]

My new mini milk bronzer stick won’t roll up! Help! Anyone know how to fix?

[amandarae94]

Mines not rolling up either! Barely even got to use the product 😞

[summadumma]

Same as mine, it won't roll up after having it for a couple months. Now I cannot use it until I figure it out:(

[keelybt]

@summadumma  It looks like your private messages are currently turned off. Please send me a private message with your order number or you can contact us by phone at 1-877-737-4672 or through our live chat for assistance> https://www.sephora.com/beauty/customer-service
 

[LaurieBT]

Hi @JodyLorraine,

I'm sorry to hear this and I'll send you a message shortly.

Best regards,

Laurie 

[SephoraQs]

My contour stick from Milk has done the exact same thing!

[DaneeBT]

Hi @SephoraQs Oh no! I'm sending you a PM.

[Sammm42]

My bronzer stick I just opened will not roll up

[DaneeBT]

Hi @Sammm42 I'm sorry to hear that! I'm sending you a PM.