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Post in Customer Support

Mini makeover on my receipt when I did not receive one

Hi,

 

I generally like my local Sephora but yesterday they just put "Mini makeover" on my receipt and I definitely did not ask for one or get one moreover person ringing me did not ask me and had no way of knowing if I received one. Seems like they were putting it on ALL receipts. I asked the manager (person by the door) and she argued with me that if someone helped me with picking out a color product that is considered mini-makeover. Well... I know that it is not considered min-make over and I do know what services come under mini-makeover. 

I am just upset about the way manager argued and insisted and basically thought of customers as stupid/ignorant.

Re: Mini makeover on my receipt when I did not receive one

Hi naturalooks15,

 

Thank you for letting us know! I am sending you a message now as well.

❤️ Melissa
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