Mini Milk Bronzer stick not rolling up?

[AlyCB]

I cannot get my Mini Milk bronzer stick to twist up. Does anyone know how to fix this? 

[andrineeh]

Hey, I got the same problem with the roll up and I have only used mine a couple off times 😞 what can I do to make it work?

[Dean3]

I've got the same issue the bronzer stick keeps twisting without the product actually coming up can you please tell me what to do 

[DaneeBT]

Hi @AlyCB

Oh no! I'll send you a PM to assist.

Always,
Danee

[Dean3]

Hello can you please send me what to do as well my milk bronzer  won't roll up the twist is just twisting without rolling the bronzer up 

[keelybt]

@Dean3 I will send you a PM to help. 

[alemam]

Hi @DaneeBT @keelybt 

I am having the same problem, could you please send me a pm too?

[Marree95]

I have had the same issue. Came here to see if there was a solution.  Love the product otherwise 

[DaneeBT]

Hi @Marree95

Sorry to hear about this. I'm sending you a PM.

Always,
Danee

[MoniquedV]

Hi, could you help me too? Mine has the same issue. I’m from the Netherlands, on vacation in Spain and I bought it on a city trip to Alicante two days ago. 

[DaneeBT]

Hi @MoniquedV

If the item was purchased at one of our Sephora stores in Spain, please contact https://www.sephora.es/ directly for further assistance. Thanks!

Regards,

Danee