Milk contour stick not rolling up

[jordantaylor121]

My milk contour stick is not rolling up! I have the bronzer stick as well and it is still rolling up fine, and I’ve had it for much much longer. Is there any solution to this besides scraping it out? #milkmakeup 

[keelybt]

@jordantaylor121 I'm not able to reply to your PM, as they are not enabled on your side. Unfortunately, as this item was purchased outside of our return time frame, we would not be able to assist with a return or exchange. 
 

[keelybt]

@jordantaylor121  It looks like your private messages are currently turned off. Please send me a private message with your order number or you can contact us by phone at 1-877-737-4672 or through our live chat for assistance> https://www.sephora.com/beauty/customer-service