Merging Accounts

[ElvaMary]

I have 2 accounts under my phone number but different emails. I would like to merge them together and keep the points I have. One has 58 points and the other over 200 points but recently used them for $10 coupon. I would like to have all products I have recently bought under one account.

[florin01]

Same here

[keelybt]

@florin01  It looks like your private messages are currently turned off. Please send me a private message with your phone number or you can contact us by phone at 1-877-737-4672 or through our live chat for assistance> https://www.sephora.com/beauty/customer-service
 

[maliiciiaardz27]

Me too I have this issue

[Jahni03]

I have this same problem

[LaurieBT]

Hi @Jahni03,

We're happy to assist! It looks like your private messages are turned off, and you can adjust your preferences in your Community settings (on the browser only, not the app). If you would like to send me a private message with your registered email addresses and phone number, I'll be happy to look into this. Please also confirm which email you'd like to keep as the primary account email. 

Alternatively, you may contact our live chat at https://www.sephora.com/beauty/contact-us or call 1-877-SEPHORA (1-877-737-4672). If the chat is unavailable, please keep the page open until the next agent becomes available. Thank you! 

Best,

Laurie

[ygloli]

Hi! I have a similar problem, have two different emails and like to merge the accounts. Thanks

[keelybt]

@ygloli  It looks like your private messages are currently turned off. Please send me a private message with your registered email addresses or you can contact us by phone at 1-877-737-4672 or through our live chat for assistance> https://www.sephora.com/beauty/customer-service

[So721]

I have the same issue! Two emails, two sets of points. Could someone help me out?

[mcygf3]

I’m having the same issues too. How do I merge my two accounts?

Malissa

[LaurieBT]

Hi @mcygf3,

We're happy to help! I'll send you a message.

Best,

Laurie

[DaneeBT]

Hi @So721 I'll send you a PM to assist!

[emilyrobin18]

I called customer service at 1-877-SEPHORA and they merged my accounts and were super helpful

[Graceonthegreen]

I have the same situation. I have 3 accounts that I would like to be merged to my one email. 

[DaneeBT]

@Graceonthegreen I'll send you a pm to help! 

[mintyrose88]

I have the same issue and would like some help. 

[keelybt]

@mintyrose88 I will send you a PM. 

[pld0024]

I just realized I have two accounts and also need help merging accounts.

[keelybt]

@pld0024 I will send you a PM. 

[ElkaR]

Hi I also have the same Issue I need help please 🙂 

[keelybt]

@ElkaR I will send you a PM.