Merging Accounts

[ElvaMary]

I have 2 accounts under my phone number but different emails. I would like to merge them together and keep the points I have. One has 58 points and the other over 200 points but recently used them for $10 coupon. I would like to have all products I have recently bought under one account.

[floo13]

I have a similar issue! Help would be appreciated 🙂

[LaurieBT]

Hi @floo13,

I’ll send you a message to help! 
 

Best,

Laurie 

[TyeDyed]

Same issue here - can anyone assist with merging? Thanks!

[keelybt]

@TyeDyed I will send you a PM. 

[JMaba]

I have this same issue! Can someone help me?

[LaurieBT]

Hi @JMaba,

We're happy to help. It looks like your private messages are turned off, and you can adjust your preferences in your Community settings (on the browser only, not the app). If you would like to send me a private message with more information, I'll look into this. Alternatively, you may contact our live chat at https://www.sephora.com/beauty/contact-us or call 1-877-SEPHORA (1-877-737-4672). If the chat is unavailable, please keep the page open until the next agent becomes available. Thank you!

Best,

Laurie 

[AmandaMarieKoko]

I'm also having this issue. Can someone from support help me merge my accounts? 

[DaneeBT]

@AmandaMarieKoko I just sent you a PM!

[Maddy8765]

Hello, I also have the same issue and am hoping to get some help!

[LaurieBT]

Hi @Maddy8765,

I'm happy to help! I'll send you a message.

Best,

Laurie 

[ppandya]

I have the same issue, can u help me?

[DaneeBT]

HI @ppandya I'm sending you a PM.

[keelybt]

@ElvaMary I will send you a PM to help. 

[msfleblanc]

Same issue! I need help!

[DaneeBT]

HI @msfleblanc I'm sending you a PM to assist!

[ppandya]

Have not heard from you ! Thanks 

[LaurieBT]

Hi @ppandya,

To view Danee's message, please click the envelope or bell icon near the top of your Community page. Thank you!

Best,

Laurie