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Post in Customer Support

MISSING PACKAGE

My delivery status says my package was delivered on Thursday, but nothing has turned up. I am absolutely devastated and confused. The delivery details from OnTrac show that it was left behind my building's gate. I've had many packages left there with no problems. In fact, I've never had a package stolen from anywhere in my building period. We have a very open mail area inside the building and I've left packages there for days without any one swiping. The contents of my package were NOT cheap. PLEASE HELP!!! 

Re: MISSING PACKAGE

Hi @mrg1995 I'm so sorry to hear that you haven't received your order. I see that you have now been assisted with this by phone. 

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