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Post in Customer Support
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Lunar new year promo

I placed an order last week and when checking when it will be delivered the lunar new year gift bag I selected (#2) is not listed. I’ve heard other people are having this issue. Any help would be appreciated 

Re: Lunar new year promo

@mlmac70 I'm not able to reply to your PM, as they are not enabled on your side. You can adjust your account settings (the gear icon) on a desktop or mobile web browser.

Re: Lunar new year promo

I finally got to a computer and think i was able to change my settings.  

Should be able to contact me now.

 

Re: Lunar new year promo

@mlmac70 We will be happy to look into this for you.  It looks like your private messages are currently turned off. Please send me a private message with your order number or you can contact us by phone at 1-877-737-4672 or through our live chat for assistance> https://www.sephora.com/beauty/customer-service

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