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Post in Customer Support

Loves List Disappeared

I just went to access my "loves list" and it says I haven't started one, but I have accumulated "loves" over the last several years! I've been VIB for a very long time, too. In my shopping bag, it says an item is "loved" but when I go to the list, there is nothing. 

 

Anyone else having this problem? Anyone have it resolved?

Thank you!!!!

Re: Loves List Disappeared

Hi @Cfotouhi,

 

I'm sorry to hear the items in your Loves List have disappeared! Have you tried logging out of your account then logging back in and using a different browser to see if this resolves the issue? Please let me know if this works or doesn't work.

 

Always,

Danee

RE: Re: Loves List Disappeared

I did try this! And tried multiple browsers and my phone and iPad. Nothing has been recovered yet or has appeared on the list again!

Re: RE: Re: Loves List Disappeared

@Cfotouhi, I'm going to send you a PM to assist you further!

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