Lost package?

[Anonymous]

Hi, I have purchased an order (paid with expedited delivery costs), which said it has been delivered to my hotel on 7 March for my arrival in NYC on 9 March. Order number #

But I just checked with our concierge at the Residence Marriott Central Park, and nothing has arrived. I’m already leaving NYC tomorrow on Monday, and will like to leave with the package I ordered & paid extra for quicker delivery. We paid US$200 for this order! Will you please be able to check on this quickly before we leave again?

Thanks.

[JaneanBT]

Hi @Anonymous,

I will send you a private message so that I can look into this for you. Thank you.

Best Wishes,

Janean