Lost package

[jaymet7]

Hello- 

I ordered online and was notified that my package was delivered but didn’t receive any. Checked in with our property management office and searched our mailbox and didn’t see any packages. Requesting for a refund or a credit. How do I go about it? Thank you for your help.

[keelybt]

@jaymet7 Oh no!  It looks like your private messages are currently turned off. Please send me a private message with your order number or you can contact us by phone at 1-877-737-4672 or through our live chat for assistance> https://www.sephora.com/beauty/customer-service