Sephora

Stores & Services
Find a Sephora

Happening at Sephora

View all

Services

From makeovers to personalized skincare consultations

Free Classes

Get inspired, play with products & learn new skills

Community

Community

Community Home

Ask questions, join challenges, and get recommendations from people like you

Groups

Discover topics tailored to your beauty interests

Gallery

Add your photos and get inspired by fellow beauty lovers

close
Sign In
Sign Out
Close

Shop

Close
Start a Conversation
Upload to Gallery
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Post in Customer Support
Kaylerr
NEWCOMER I Rouge
‎12-06-2021 05:21 PM
‎12-06-2021 05:21 PM

Lost package!

I ordered a package on November 14. I got an email that it was split into two separate packages. The second one arrived with one item and the other one has not arrived with most of the items. I check the tracker and all it says is safe drop delivered for the first package but I haven’t received anything. I live in a condo and my packages get delivered through security and they have checked and have not received anything. My package might be lost or dropped off somewhere else. I also usually receive emails once it’s shipped but I haven’t received an update for the first one. Can anyone help?

0
Reply
Conversation Stats
  • 0 replies
  • ‎12-06-2021 05:21 PM
  • 186 views
  • 0 Hearts Given
  • 1 Contributors