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Post in Customer Support
sweetzhuzhu
WINDOW SHOPPER I Rouge
‎12-14-2018 01:11 AM
‎12-14-2018 01:11 AM

Lost package

 Hi so I ordered from Sephora on weekly event. I placed 2 orders it was shipped by the ontrac. Again.please don't send me any package delivered by ontrac,peope say they have lost so many packages .it said my package on November 27th, had been delivered. Except for it wasn’t.
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StephanieSBT
ALUM II Insider
‎12-14-2018 08:39 AM
‎12-14-2018 08:39 AM

Re: Lost package

Hi @sweetzhuzhu,

 

I'm sorry to hear this!  I'm going to send you a PM shortly for assistance!

 

Best,

 

Steph 

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  • ‎12-14-2018 01:11 AM
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