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Anonymous Insider

Lost package?

I was supposed to receive my package today but never got it. The tracking says it was delivered and signed by someone I do not know, so was it delivered to the wrong address? It wasn't left with neighbors or anyone I know.

Re: Lost package?

@Anonymous,

 

I am going to send you a message shortly!

❤️ Melissa
Anonymous Insider

Re: Lost package?

Hi! I waited to see if it was just delayed but I still have not received the package or a message

Re: Lost package?

Hi @Anonymous,

 

I am sorry to hear this! I will send you a PM for further assistance. 

 

Best,

Zakiya

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