Lost my status

[mich9993]

Hi! I lost my status as a rouge member when it shouldn’t have changed, and now I am a VIB. 

[belle0707]

Same thing happened to me..I just noticed now..I did the qualifying purchases and I'm so upset I'm back to vib...I don't get it

[missdee13]

Same thing has happened to me! 
I am upset because I made the qualifying purchase I needed to make to keep my rouge status from 2023 to 2024! And I am now  back to being an insider! Totally not fair! Hopefully Sephora can fix this 

[keelybt]

@missdee13 I will send you a PM. 

[Dia227]

Same thing here I’ve been at V.I.B. status this whole time and all of a sudden I look and I’m an insider now.

[LaurieBT]

Hi @Dia227,

To requalify for VIB, clients would need to have spent $350 in 2023. To view your spend, please visit your BI Summary page here: https://www.sephora.com/profile/BeautyInsider

Best regards,

Laurie 

[LaurieBT]

Hi @mich9993,

I’m happy to check on this and I’ll send you a message shortly.

Best,

Laurie