Lost Store Credit

[Lcuky]

Hello, I’m reaching out regarding a lost wallet that contained a Sephora merchandise card. 

I have the original receipts showing the balances, card numbers (minus the last four digits), authorization numbers, transaction numbers, and store number. I was advised by phone support to visit a store, and the store then directed me back to customer service over the phone. 

I have successfully replaced my other lost cards using this same documentation and am hoping Sephora can help me transfer my credit to a new Sephora merchandise card.

Please let me know the next steps or any additional information needed to proceed. Thank you! 

[keelybt]

@Lcuky  It looks like your private messages are currently turned off. Please send me a private message with your registered email address and a picture of your receipt with the partial card number or you can contact us by phone at 1-877-737-4672 or through our live chat for assistance> https://www.sephora.com/beauty/customer-service