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Post in Customer Support
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grisss22
NEWCOMER I Rouge
‎07-23-2020 10:47 PM
‎07-23-2020 10:47 PM

Lost/Stolen Package

What can I do about Fed Ex saying my Sephora package was delivered and signed by someone I don’t know? Last package didn’t ask for a signature and now this one with Fed Ex is missing. I’ve asked everyone on my floor and no sign of anything 😞 Is there a possible reship option with USPS instead like the previous packages? 

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DaneeBT
MOD Rouge
‎07-24-2020 07:02 AM
‎07-24-2020 07:02 AM

Re: Lost/Stolen Package

Hi @grisss22,

 

I'm sorry to hear you haven't received your package! I will send you a PM to further assist.

 

Always,
Danee

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  • 1 reply
  • ‎07-23-2020 10:47 PM
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