Lost/Stolen Package

[L1am]

lost/stolen package: this is my first time ordering online, it is almost my mom's birthday, it came yesterday and when i came home it was gone, it was delivered at 10:44am and i came home around 1-2pm couldnt find it anywhere, it was 45-46$, i asked customer service, said they couldnt do anything it was a skin toner and skin spa as the free birthday gift, i was wondering if anyone are able to help me

[keelybt]

@L1am I'm sorry to hear that!  It looks like your private messages are currently turned off. Please send me a private message with your order number. You can adjust your account settings (the gear icon) on a desktop or mobile web browser, not the app.

[L1am]

it was delivered earlier than expected supposed to be mar 10 but was delivered on march 8 which left me unprepared for it