Lost Play Box

[makalamartin]

My October Play Box was supposed to be delivered on the 20th. Never showed up and tracking said it hasn’t moved since the 17th. How do I resolve?

[JJ876]

mine is lost too, i had them reship the box

[Marrrryyyyy]

Mine is MIA too. I've reached out to customer service 3 times now and they have yet to help me. Goodluck

[HelenBT]

Hi @Marrrryyyyy,

I'm so sorry to hear that! I will send you a PM to assist you shortly. Thank you!

Warmest regards,

Helen

[JaneanBT]

Hi @makalamartin, 

I will send you a private message so that I can look into this for you. Thanks! 

Best Wishes,

Janean