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Post in Customer Support

Lost Canada Post Parcel

Hello, I placed order ************ and selected expedited shipping as I needed it this week. I’ve been tracking the package on Canada Post (going from Mississauga to Hamilton with Xpresspost is 1 business day guaranteed)...my package was scanned in Winnipeg earlier today. Please advise if Sephora will be contacting Canada Post to resolve and if my items will be sent out in another order so I can still have them this week. Thank you!

Re: Lost Canada Post Parcel

Hello  @rebeccadarcy,

 

So sorry to see this. If you are still experiencing issues with this order, please send me a PM and I'd be happy to assist!

 

Cheers,

 

Richard

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