Look up account by phone number

[NadyaS245245]

How can I see which email my phone number is associated with? Mainly shop in store and was told I have 500 points, but when I log in online it says 0. 

[DaneeBT]

Hi @NadyaS245245 I will send you a PM to help! 

[Angelica916]

I need help with this also 

[georgiatsallas]

Hi! I also need help with this. I always use my phone number in stores and I can’t find the email associated with my account ?? 😞

[DianaSm]

I need help with this also! i always use my phone number 😕 heeeelp

[keelybt]

@DianaSm  It looks like your private messages are currently turned off. Please send me a private message with your phone number or you can contact us by phone at 1-877-737-4672 or through our live chat for further assistance> https://www.sephora.com/beauty/customer-service
 

[DaneeBT]

@Angelica916 @georgiatsallas I'll send you both a PM to help!

[1beautygirl]

I need help with this as well

[LaurieBT]

Hi @1beautygirl,

We're happy to help! It looks like your private messages are turned off. If you'd like to send me a private message with more details, I'll be happy to look into this further. Alternatively, you may contact our live chat at https://www.sephora.com/beauty/contact-us or call 1-877-SEPHORA (1-877-737-4672). If the chat page shows it's unavailable, please keep the page open for a few minutes until the next agent becomes available. Thank you!

Best,

Laurie