Sephora

Stores & Services
Find a Sephora

Happening at Sephora

View all

Services

From makeovers to personalized skincare consultations

Free Classes

Get inspired, play with products & learn new skills

Community

Community

Community Home

Ask questions, join challenges, and get recommendations from people like you

Groups

Discover topics tailored to your beauty interests

Gallery

Add your photos and get inspired by fellow beauty lovers

close
Sign In
Sign Out
Close

Shop

Close
Start a Conversation
Upload to Gallery
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Post in Customer Support
|
chenlanni
NEWCOMER I Insider
‎04-24-2023 10:06 AM
‎04-24-2023 10:06 AM

Live chat unavailable

Hi, my live chat is always saying unavailable. I tried reinstalling the app and it worked when I first enter the app. But after exiting and reopening the app, it becomes unavailable again.

0
Reply
1 Reply
keelybt
MOD Rouge
‎04-24-2023 11:02 AM
‎04-24-2023 11:02 AM

Re: Live chat unavailable

@chenlanni I'm sorry to hear you are having difficulty! Chat will show as unavailable when all agent are assisting other clients. I will send you a PM to help. 

0
Reply
1 Reply
Conversation Stats
  • 1 reply
  • ‎04-24-2023 10:06 AM
  • 873 views
  • 0 Hearts Given
  • 2 Contributors