Live Chat

[abbymxnd]

Live chat is unavailable since 9 am and their number doesn’t work. i have problems with my order. Can anyone help?

[LaurieBT]

@abbymxnd, I received your private message but I'm unable to respond as your private messages are turned off. You can adjust your preferences in your Community settings (you may need to use the browser, not the app). I'll be happy to look into this further! Alternatively, you can send a private message to Sephora on Facebook, Twitter, or Instagram. Thank you!

[LaurieBT]

Hi @abbymxnd,

I'm sorry to hear this! It looks like your private messages are turned off, and you can adjust your preferences in your Community settings. If you would like to send me a private message with your order number and your inquiry, I'll be happy to look into this. Alternatively, you may contact our live chat at https://www.sephora.com/beauty/contact-us or call 1-877-SEPHORA (1-877-737-4672). If the chat is unavailable, please keep the page open until the next agent becomes available.

Best regards,

Laurie