Sephora

Stores & Services
Find a Sephora

Happening at Sephora

View all

Services

From makeovers to personalized skincare consultations

Free Classes

Get inspired, play with products & learn new skills

cancel
Showing results for 
Search instead for 
Did you mean: 
Post in Customer Support

Lipstick arrived damaged

The Merit lipstick I ordered arrived damaged with a smushed tip and fell out of the base. What should I do? It’s not easy for me to get to a Sephora location.

 

 

Merit Signature Lip Lightweight Matte Lipstick

Color: Sunday

 

@CustomerService 

Re: Lipstick arrived damaged

@ballerina1516 I'm sorry to hear that! I have sent you a PM. 

Conversation Stats
  • 1 reply
  • 184 views
  • 0 Hearts Given
  • 2 Contributors