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Post in Customer Support

LOST A CUSTOMER PERMANENTLY

So I received two gift cards for Christmas, one for $100, one for 25. They were apparently both drained in the fraud/scam thing that is happening, that Sephora apparently knows about. The response that I got was to contact the FTC and tough noogies.  This is an UNACCEPTABLE response.  Sephora has now earned me trash-mouthing them to anyone who will listen and me taking my dollars elsewhere.  IMO, Sephora is just as much thieves as the people who stole the gift card balance.  SHAME.  Extremely angry.

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