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Post in Customer Support
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Sheepmommy
NEWCOMER V Vib
‎01-03-2025 01:00 PM
‎01-03-2025 01:00 PM

LIVE CHAT UNAVAILABLE

Hello, it has been showing that the Chat is unavailable for Customer Service. How can i chat with Customer Service?

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LaurieBT
MOD Rouge
‎01-04-2025 08:53 AM
‎01-04-2025 08:53 AM

Re: LIVE CHAT UNAVAILABLE

@Sheepmommy, I'm sorry to hear this! It looks like your private messages are turned off, and you can adjust your preferences in your Community settings (on the browser only, not the app). If you would like to send me a private message with more information, I'll look into this. Alternatively, you may call 1-877-SEPHORA (1-877-737-4672). If the live chat is unavailable, you may need to keep the page open until the next agent becomes available. Thank you! 

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  • 1 reply
  • ‎01-03-2025 01:00 PM
  • 145 views
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  • 2 Contributors