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Post in Customer Support

Kat Von D 1000 point Brush Reward

I never got an update on where my brush is for this 1000 point redemption.  I'm a little more than upset at this point. This was my first large redemption and it has turned out to be a disaster. How do I go about sending back my unopened reward to get my points back? I have called the concierge and did not get a straight answer.

Kat Von D 1000 point Brush Reward

A open an honest answer or give me my freaking points back would be nice. I dont know about you but the brush is why i even tried to get this reward. Just getting a 1000 point reward is hard in itself then to not recieve it and never get an honest answer I am just about done with Sephora.

Re: Kat Von D 1000 point Brush Reward

Hi @dollyparts,

I will send you a PM now.



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