Just like after pay??

[Lovelybri88]

So has anybody had any luck with Klarna? Or am I just not able to get approved? I mean I don’t have bad credit and I don’t have any outstanding invoices. So weird 🤔🤔🤔

[indylove]

No Klarna is not like Afterpay. I use Afterpay with Ulta all the time and I have had no problems. I was denied Klarna. Interestingly enough. What a waste of my time for trying to use it! A Rouge member for 3+ years and I got denied for Klarna okay...hmmm

[DaneeBT]

Hi @Lovelybri88,

I'm sorry to hear that! If you have questions or concerns, I recommend reaching out to Klarna directly on their website.You are welcome to email them on their website or contact them via phone at 844-KLARNA1 (844-552-7621).

Always,
Danee

[Lovelybri88]

Hii! Yes I have and unfortunately they weren’t helpful. They kept saying it was my connection and then suggested I clear my browser, etc. I mean it’s no big deal. I was just wondering if others had the same issue

[cin24]

Same here. This is super frustrating.  I never had any issue with Afterpay or Affirm.  I found something on the Klarna site regarding this issue. 

https://www.klarna.com/us/customer-service/csc/declined-purchase/

[jaha8005]

Yes I had the same issue.  Kept saying there was a connection problem or something like that.  Not very helpful if customers are not able to actually use it.  Maybe they have some kinks to work out?

[RebeccaBT]

Hi @jaha8005,

We appreciate this feedback. I will forward this feedback to the appropriate Team for review. Thank you! 

Best,

Rebecca