JCPenney available Sephora points

[Anonymous]

If buy some one in the sehpora at JCPenney, how can I get the points and it’s available use points? Will it record the my beauty insider accounts？

[kevinbt]

Hi @Anonymous! Yes! You can still use/receive points for purchases made at Sephora inside JCPenney locations. 🙂 Please let me know if you have any additional questions! 

Regards, 

Kevin

[Anonymous]

Hi Kevin,

Thank you for replying me.

I  bought products at JCPenney today, but no points were shown on my beauty inside account.

 You know what happened is？

[SianBT]

Hi @Anonymous, 

Sometimes points can take up to 24 hours to appear in your Beauty Bank. If they have not appeared, please feel free to send me or another mod a PM with a clear photo of your receipt. Alternatively, we invite you to call us at 1-877-SEPHORA so that a Beauty Advisor may add the points for you by phone. 

Bisous, 

Sian

[Anonymous]

Hi Sian, Actually, the points still have not appeared in my beauty bank, and this order does not appear on my account. Thank you for telling me and helping me！

[DaneeBT]

Hi @Anonymous,

I'm sorry to hear you haven't received the points for this purchase! I'm sending you a PM to help.

Always,

Danee