Issue with Beauty Remedy Play box

[UniKittyCatDC]

I received the wrong edition, but that has been delt with and the products are all good, I had just wanted to try the one I'd choosen. But now, I still haven't received the 50 point play pass. Generally they are in the regular play boxes, but in the product description it said that it would be emailed and I haven't received it yet (in email or physical form).

[MeganBT]

Hi @UniKittyCatDC

I'm so sorry for the confusion. I am sending you a PM right now to provide further assistance.

All my best,

Megan

[UniKittyCatDC]

Thank you very much for your help @MeganBT

[uzi1234]

I have ordered all the special edition play boxes and never recieved an email to redeem the 50 points as well. i always get the 50 points card with the monthly playbox. Can you help me please????

[MeganBT]

Hi @uzi1234, 

I'm so sorry to hear this and will be sending you a PM momentarily to help. 

All my best, 

Megan 

[fairfieldct]

I also did not receive the correct edition, and I also did not receive the 50 point pass.I actually did not even know I was supposed to have received this pass until I read your post!

[MeganBT]

Hi @fairfieldct

I apologize for the confusion here and will send you a PM shortly to help. 

All my best, 

Megan