Sephora

Stores & Services
Find a Sephora

Happening at Sephora

View all

Services

From makeovers to personalized skincare consultations

Free Classes

Get inspired, play with products & learn new skills

cancel
Showing results for 
Search instead for 
Did you mean: 
Post in Customer Support

Issue With Glamglow Birthday Gift :(

Was super excited to get my birthday gift from Sephora this year and was really upset to find that I'd only recieved half of my gift as the Glowstarter moisturizer tube was missing from my box. To add to that, there something in the sealed tube of the Glamglow Supermud Treatment. I'm not exactly sure what it is but it looks like it could be a clump of hair or maybe a bug (see photo). I'm super disappointed that the one product I actually recieved may be contaminated and that I have to throw away the gift without ever using it. Just wanted to post this because I hadn't heard any other issues about the Glamglow birthday gift. Thanks.

Re: Issue With Glamglow Birthday Gift :(

Hi @wldls, I am so sorry about this! I am going to look into this for you, and will send you a PM shortly with more info.

Conversation Stats
  • 1 reply
  • 479 views
  • 0 Hearts Given
  • 2 Contributors
Photos1