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Post in Customer Support
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Is this legit

I got an email saying a product I saved to my likes or wishlist is now in stock but when I went to check it is still out of stock. Is this a legitimate Sephora email address shop@beauty.sephora.com? I got the email from there but I'm not sure if it's real now. Need to know urgently as I clicked in it. Thanks

1 Reply

Re: Is this legit

@ShanB876, yes, this is a legitimate email from Sephora. It looks like your private messages are turned off, and you can adjust your preferences in your Community settings (on the browser only, not the app). If you would like to send me a private message with the name of the product, I'll look into this. 

 

Alternatively, you may contact our live chat at https://www.sephora.com/beauty/contact-us or call 1-877-SEPHORA (1-877-737-4672). If the chat is unavailable, please keep the page open until the next agent becomes available. Thank you!

Re: Is this legit

Thanks for confirming so quickly. It was this product...Phlur Vanilla Skin Body & Hair Fragrance Mist.

 

Re: Is this legit

@ShanB876 Was it for the mini size? I see the full size is currently available. 

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