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Post in Customer Support
sasaxu
NEWCOMER I Insider
‎02-29-2024 09:05 PM
‎02-29-2024 09:05 PM

Is it possible to cancel my in progress order?

Hi, can I cancel my in progress order or too late?
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DaneeBT
MOD Rouge
‎03-01-2024 07:16 AM
‎03-01-2024 07:16 AM

Re: Is it possible to cancel my in progress order?

@sasaxu I'm sorry we're not able to cancel your order as it has already been sent to our warehouse for fulfillment. However, if you no longer want your order, you are welcome to return it when it arrives. You can learn more about our return/exchange policy here:

 

https://sephora.com/returns-exchanges

 

 

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  • ‎02-29-2024 09:05 PM
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