Inventory purchase failed

[eschoenfeld]

I tried to place an order (a couple of times) and kept receiving the message that the inventory purchase failed. I now have multiple pre-authorization emails from PayPal, but I’m not able to cancel the charges through PayPal, nor do I see the order(s) in my Sephora account under my recent orders. How can I be sure *none* of these payments are processed?

[TeeLite]

This has also happened to me!!!

[LaurieBT]

Hi @TeeLite,

I am sorry for the trouble! I will take a look further and I will send you a private message to assist.

Best regards,

Laurie  

[DaneeBT]

Hi @eschoenfeld,

I'm sorry to hear about this! I will look into it then send you a PM!

Always,

Danee

[Anonymous]

Hi! I have the same trouble, I will really appreciate a little bit of help ❤️

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@DaneeBT wrote:

Hi @eschoenfeld,

I'm sorry to hear about this! I will look into it then send you a PM!

Always,

Danee

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[DaneeBT]

Hi @Anonymous, I'm so sorry to hear about this! I'm going to send you a PM in just a moment.

Always,
Danee