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Post in Customer Support
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Invalid security code- help

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Invalid security code

I am unable to check out- repeatedly getting and “invalid security code” message. I have updated the app, my password and my card information. It isn’t just happening with my Sephora card but also my AMEX. please advise if there is a resolution. 

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Re: Invalid security code- help

Hi @Tutter35,

 

I'm sorry about this! Please call 1-877-SEPHORA (1-877-737-4672) or chat online here > https://www.sephora.com/beauty/contact-us where an agent can further assist with order placement. You may need to keep the chat page open for a few minutes until the next agent becomes available.

 

Best,

Laurie

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