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Post in Customer Support
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Invalid Gift Card Number

I got a gift card for my birthday and it's supposed to be $50. The back of the card is different than the ones I'm seeing online. There's a PIN under the seal BUT there's then a long line of numbers (30, I think) and then another line of numbers in the bottom right (11, I think). Neither work when I try to enter this online to buy something. 

Re: Invalid Gift Card Number

I’m having the same issue. I received a gift card and was saving it, it’s been a few months now and I no longer have the receipt but now when I try to use the gift card it says gift card invalid 

Re: Invalid Gift Card Number

@kristine82288 I will send you a PM to help. 

Re: Invalid Gift Card Number

I am also having the same issue as OP. My gift card was from Christmas 2020. I’m trying to use it now just took it off the paper and realize it has 30 digits. I can’t figure out how to redeem it. 

Re: Invalid Gift Card Number

Hi @Sav07,

 

Oh no! I'm sending you a PM.

 

Always,

Danee

Re: Invalid Gift Card Number

I’m having the same issue. I received a gift card and was saving it, it’s been a few months now and I no longer have the receipt but now when I try to use the gift card it says gift card invalid

Re: Invalid Gift Card Number

@Monique614 I will send you a PM for more information. 

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