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Post in Customer Support
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missie49
NEWCOMER IV Rouge
‎04-10-2025 09:53 AM
‎04-10-2025 09:53 AM

Inquiry

Is there a way to start a return through your app for an order ?

 

Thanks

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LaurieBT
MOD Rouge
‎04-10-2025 11:04 AM
‎04-10-2025 11:04 AM

Re: Inquiry

@missie49, yes, you can start a return through the app. Please navigate to the order and click View Details. Then scroll down to  the "Start a return" button. It should be located just below the tracking link. If it was a pick up or same-day delivery order, it would need to be returned to a Sephora store. 

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  • ‎04-10-2025 09:53 AM
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