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Post in Customer Support
Anonymous Insider

Incomplete shipping address

Hello, when i was placing my first order (order number ) i filled both of the address lines but after the purchase somehow the system deleted the 2nd address line. I realized the absence of 2nd address line when i was ordering my second order (order number ). Both of the orders are supposed to be taken by “Yasin Aydogan” but first order’s address is incomplete as you can see. Can you please help me with this matter? I’m looking forward to hearing from you.

Re: Incomplete shipping address

Hi @Anonymous,

 

Our apologies for the delay! If you still need assistance with this, please send me a private message and I would be happy to look into this for you. Thanks!

 

Stay Fabulous,
Zanna
Anonymous Insider

Re: Incomplete shipping address

I also want to mention that I’m out of the country and I can’t call Sephora customer service from here. Can you please help me?

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