In store purchase not on app

[rrffet]

I made an in store purchase last week and the points and purchase history are no where to be found on my app??  I was told there’s nothing they can do when I started an online chat for help…  :/// 

[keelybt]

@rrffet I'm sorry to hear that!  It looks like your private messages are currently turned off. Please send me a private message with your phone number and a picture of the receipt or you can contact us by phone at 1-877-737-4672 or through our live chat for assistance> https://www.sephora.com/beauty/customer-service