In-store points not showing up

[superpoints]

Hi, I am using the email I used to set up my rewards account at the store when I made a purchase but I do not see the in-store points I earned. Could you rectify this? Also, could you link my phone number to the account? The store cashier said I can use my phone number to add points when I make a purchase.

[keelybt]

@superpoints I will send you a PM to help. 

[Sheeree]

Hi, I need to return a product. Could you please guide me how to do it? 

[DaneeBT]

Hi @Sheeree 

If you are not satisfied with your item, you are welcome to make a return or exchange with proof of purchase. If you return within 30 days of purchase, you will receive a refund to your original form of payment. If your return is made 31-60 days after the purchase, you can do an exchange or get a merchandise credit in store. All of the details are outlined on Sephora.com if you'd like more information. https://www.sephora.com/beauty/returns-exchanges

If you have additional questions, please send me a private message. Thanks!

Regards,
Danee

[Sheeree]

@keelybt I have the same issue. Can you please assist me? I want to link my phone number so I can see my in store points 

[DaneeBT]

Hi @Sheeree

I'll send you a PM!

Regards,

Danee